Help

Buying

Pay by card on the listing page. Vowcycle holds your money until you confirm the piece arrived. If it never arrives or is not as described, report a problem on the order and we will step in.

Hiring

Choose your first day and the hire runs for the number of days the lister set. Any deposit is refunded when the lister marks the piece as returned.

Selling

Listing is free. Set up payouts with Stripe once, then publish. When something sells, post it within your stated dispatch time and add tracking. You are paid when the buyer confirms it arrived, or automatically 14 days after posting.

Fees

Vowcycle takes 2% of the item price, never more than £1.99, from the seller's payout. Postage and deposits are never charged a fee.

Contact

Use the report link on any listing or supplier, or reply to any email we send you.